How To Set Up A Telehealth Service

Set up a safe and effective online health consultation service | taught by Karen Finnin
Buy $297.00
Oluchi Ihekuna

Mini MBA in Telehealth Service

This course was packed full with so many helpful resources. It provides a clear road map on starting and succeeding at running my digital practice. Thank you Karen for a great course! Oluchi Ihekuna.

valerie Johnston-Dugamin

It was an interesting course

I really enjoyed the course as it demonstrated that telehealth can be an another type of service to provide to my clients. I also like the fact that it helped me identified if telehealth would be something that I could add to my practice. I...

Nicholas Usui-Crook

Thank you!

Hi Karen, Thank you for the course, I think the best part is that you have so much experience or what works and what doesn't that it helped me find the best options. Thanks again, Nick - Osteo

Oluchi Ihekuna

This course was packed full with so many helpful resources. It provides a clear road map on starting and succeeding at running my digital practice. Thank you Karen for a great course! Oluchi Ihekuna.

valerie Johnston-Dugamin

I really enjoyed the course as it demonstrated that telehealth can be an another type of service to provide to my clients. I also like the fact that it helped me identified if telehealth would be something that I could add to my practice. I...

Nicholas Usui-Crook

Hi Karen, Thank you for the course, I think the best part is that you have so much experience or what works and what doesn't that it helped me find the best options. Thanks again, Nick - Osteo

Dimity Dornan

Great value for money Clear and concise Questions promptly answered Made me feel welcome and comfortable Needs to have volume levels equalized between courses for comfort I would recommend this course to any professional starting out in telep...

Sonya Curran

I found the course very informative, a great insight into how a "Digital Practice" can and should work. There were plenty of useful and practical tips. With out sounding crass, there has never been a better time to transition into this new area an...

Anita Bruce

An excellent course highlighting so many issues I hadn't even considered! Also, loved the advice regarding sites to use for making my life easier online and was fabulous to hear your discussion on how to manage the assessment process - something ...

Simon Tydd

This was a great introduction into the brave new world of telehealth. The broad scope highlighted many considerations to be dealt with prior to making the successful leap into a sustainable telehealth practice. It has created plenty more questi...

Mark Zampatti

Awesome Content Covid 19 Quick Set Up - very helpful Would be great to have a text format of your brilliant script to help to sell the concept of a telehealth consultation to a client. I wrote it down but just thinking would be great for others...

Jeremy Ellul

The content made me aware of all the considerations in setting up a digital practice. I thought I could just hook up to my device and GO! clips were clear and concise, and so was text.

Karina Coffey

I am very much enjoying this. Well set up course. Brilliant

Lisa Cecil

In short, yes. My main pre-course concern, was would the course "meet me where I'm at"? In other words would it be too basic or too advanced? In the spirit of Goldilocks, I found that this course was just right. I was not bored, nor was I over...

Olalekan Bello

Loaded with information that definitely are relevant and helpful for starters of telehealth like me. Thank You!

Karen Finnin
Karen Finnin
Digital Health Expert

About the instructor

Hi, my name is Karen Finnin. I am a Physiotherapist, and I help health professionals to use digital technologies to create more time, opportunity and fun in their businesses.

In 2011 I launched Online.Physio, Australia’s first entirely online Physiotherapy clinic. As a result of the success of Online.Physio, i have become one of Australia’s leading authorities within the telehealth (online health consultation) industry.

  • I present at digital health conferences in Australia and overseas
  • I am a founding member of the International Society of Digital Medicine
  • I work on telehealth advocacy with the Australian Physiotherapy Association
  • I am part of the Digital Practice Taskforce defining telehealth in Physiotherapy for the World Confederation of Physical Therapy and the International Network of Physical Therapy Regulatory Authorities
  • I liaise with leading health insurers to develop rebate strategies for telehealth consultations

I am passionate about opportunities at the intersection between health, business and technology, and I look forward to sharing my knowledge with you.

How To Set Up A Telehealth Service is a program designed to give allied health professionals all of the information, tools and considerations required to launch a successful telehealth service.

This course will help you to answer the following questions:

  • How do i know if my telehealth concept is likely to work?
  • How do i put the right legal and safety measures in place?
  • How do i choose a video platform?
  • How do i adapt my face to face consultations to the online space?
  • How do i go about pricing my online consultations?
  • How do i know when i am ready and safe to launch?


Telehealth expert Karen Finnin will lead you to the answers for all of these questions and more.

If you are an allied health professional looking to get started in private practice telehealth, this course is for you.

The content is delivered in a combination of text, videos, surveys and checklists.

We understand you are busy, probably working at another job while you set up your online space, so this course can be worked through in your own time. You have access to the materials for 12 months.

If you are also interested in guidance on how to brand and market your new telehealth service, you may wish to bundle this course with How To Market Your Telehealth Business.


Course Contents

3 Multimedia
36 Texts
8.0 hrs

Course Curriculum